Lisa has worked within Financial Services for 29 years. She was appointed as a pension trustee in 2016 and has served on the Board of both the LV= DB (£1.8bn) and DC (£185m) schemes. As well as serving on the boards, Lisa chaired the DC sub-committee and was a member of the Admin sub-committee.
Since joining BESTrustees in July 2019, Lisa has been appointed to seven clients, with a mix of Mastertrust, DB and hybrid DB/DC schemes. They vary in size from £20m to the largest at £2.5bn. Prior to joining BESTrustees, Lisa spent 12 years working for LV=, one of the largest insurance companies in the UK, most recently as Service Director for the Life & Pensions business.
With her background in customer service, Lisa is very focused on the member and has led reviews of both member communications and service improvements with administrators. Her key skills lie in Chairmanship, stakeholder management, communication, interpreting and challenging management information and using practical approaches to problem solving.