Lisa has worked within financial services for 28 years and joined BESTrustees in July 2019 from LV=, one of the largest insurance companies in the UK. At LV= Lisa held senior positions in operational and strategic roles, most recently as Service Director for the Life & Pensions business.
Lisa was appointed as a Pension Trustee in 2016 and has served on the boards of both a defined benefit (£1.8bn) and a defined contribution (£185m) scheme.
As well as serving on the boards, Lisa chaired the DC sub-committee and was a member of the Administration sub-committee.
With her background in customer service, Lisa is very focused on the member and has led reviews of both member communications and service improvements with administrators. She also has experience of appointing new advisors, carrying out governance and employer covenant reviews, undertaking triennial valuations and revisions to investment strategy.